Monster+ FAQs

When you go to your Jobs page, you will see a complete list of all of the job ads you have created. Closed or Expired jobs will have $0 in the Avg. Daily Budget column. If you want to promote one of your closed or expired jobs, click on the Status dropdown menu and select Open to make it visible on Monster. Then you will be able to promote the job.

Read our article, Manage Your Monster Job Postings to learn more.

Read our article Manage Your Monster+ Job Postings to learn more.

After entering all the job details and reviewing them in the Finalise step, you can continue to the next page, where you can specify a budget, which is the average amount you’d like to spend per day to promote your job.

Simply pick from the 3 options available and specify how long you want to run the promotion by setting a duration. To help you decide how much to spend, you’ll see daily and weekly pricing estimates and an expectation of how many applications you may receive over the promotion duration.

Just remember you will be billed based on Cost Per Click (CPC), which means you are only charged when a candidate clicks, taps, or swipes to view your job postings or when they click on the Apply button.

For more details, check out our article Promoting Your Monster+ Job Posting.

Monster offers all the management tools you need to effortlessly view, edit, expire, renew and more. Sign into your account and click on Jobs at the top of the page to see a list of all your positions. This is where you can take action on your previously posted jobs and access your applicants. 

In this article we’ll review everything you need to know to successfully manage your jobs with Monster. 

Yes, you can – and it’s very easy. After you’ve signed into your Monster+ Account, click on Jobs at the top of the page and find the job posting you want to expire. Simply change the Status from Open to Closed and the job posting will disappear from seeker’s search results.  

For more information on job posting actions, click here. 

Absolutely! When you log into your Monster+ Account, click on Jobs at the top of the page and find the job posting you want to edit. Click on the Actions menu right below the job title and choose Edit. This will take you back to the posting flow, where you can update the information of the open position.  

For more information on job posting actions, click here. 

Yes, you can – and it’s very easy. After you’ve signed in, click on Jobs at the top of page. Find the job posting you want to repost and choose Open in the Status dropdown menu. 

For more information on job posting actions, click here. 

Yes! When you reach the Finalise page, you will see the option to add a video about this job or your company. As long as your video is uploaded to Vimeo or YouTube, simply provide the link in the space provided and it will be included in your job posting. To learn more about recruitment videos, click here.

When you are in the process of creating a job ad you can save your progress and continue at another time by clicking Save for Later at the bottom of the page. The draft will be saved to your Jobs page. 

No, currently it is not possible to use an external apply method. At this time, all the applications you receive will be saved in your Monster+ account in the Applicants page and will also be sent to your email address.

There are two driving factors when it comes to improving job posting performance: Relevance and Promotion.  

• Relevance – Relevance is determined through a number of elements – a standard job title, job description details, location, salary, etc. That’s why creating complete and quality job posting content is so important. The more information you provide in each job posting will increase its relevance and better match against a candidate’s job search – pushing it toward the top of results. 
• Promotion – When you promote a job you will expand your reach and improve your ranking – gaining more exposure and applies. A higher budget will help us keep your job posting in a prominent position to boost performance in terms of more views, more clicks and, consequently, more applies. But you must also consider all of the elements in the relevance category, to really drive performance and attract the right fit for your positions. 

 These kind of hiring boosts can really make an impact on your job posting’s visibility and ranking which will also help you stand out from the competition. 

For more information on getting the most out of your job posting check out our Job Posting Best Practices. 

You can summarize the job and explain why this is an exciting opportunity to consider, outline the responsibilities of the job, describe the qualifications of the ideal candidate and specify the skills required. You can also describe your company to give candidates a glimpse into your company culture and explain why people might love working there.  

To help you craft a quality job description, take a look at the article Master the Job Description. 

You can visit our Help Centre for product training and advice. Our resources will help you write, promote and manage your job posting like never before – so you can improve performance, reach your hiring goals, and become more efficient all around.

We are not offering training sessions at this moment, but you can visit our Help Centre for product training and advice. Our resources will help you write, promote and manage your job posting like never before – so you can improve performance, reach your hiring goals, and become more efficient all around.

We have detailed reporting available so you can always understand the value you are getting with Monster and your return on investment. When signed into your Monster Account, click on Jobs at the top of the page. Each job posting you have created will be listed in this view. Click the job title to view the performance data such as: Views, Paid Clicks, Applications, and Total Cost. To learn more about monitoring your performance, click here.

Candidates search on Monster for job titles, skills, or keywords within a particular location. If your job posting is considered relevant to the search, it will be presented in the list of results. A lot of factors are considered when the system ranks job postings. Read our Elements of Performance article to learn how to optimize your job posting and improve your position in search results.

When you sign into your Monster+ Account, click on Applicants at the top of the page. This will bring you to a list of applicants that have applied to any of your job posting. Feel free to use the filters and sorting tools to better manage your list – to learn more about them, click here.

Monster gathers all of your applicant information in a central location. Click on Applicants at the top of the page to view your list. Here you can sort and filter based on your needs, mark applicants as favorite, indicate your interest level, and set a status to keep track of their progress through the hiring cycle. You can also contact an applicant from this view.  

 Click here to learn everything you need to know to manage your applicants with Monster. 

When reaching out to a candidate after they apply, be sure to craft an authentic, personal message that expresses your sincere interest. Introduce yourself, tell them why they made the cut and get them to the next steps, such as a phone interview or a hiring event. Don’t forget to give them a snapshot of your company to generate their interest.  

 Here is a template that can be tailored to each applicant: 

 Hi [Applicant Name], 

I’m Bethany, a recruiter with Acme Company and I’m so pleased you applied for the [Job Title] role in Boston. 

I’m happy to say you are one of our top applicants. The thing that really stood out for us is [impressive accomplishment or skills]. That was incredibly impressive and [how the accomplishment or skills can be applied to this role]. 

I’d like to [enter what the next step in the process is]. Just reply back with [tell them what you want them to do to confirm] by [set a timeframe].  

I’ve been with Acme Company for a little over [X] years and I love it here. [Enter details about company culture/environment/people]. [Enter a little information about the team’s impact]. I have a feeling you’d fit right in. 

Thank you so much for your interest in Acme Company. I’ll keep an eye out for your reply [reiterate call to action instructions]. Please don’t hesitate to reach out with questions. 

Talk soon,
[Your Name]
[Your Title & Company] 

For more tips on how to help your company stand out and create a positive and lasting effect, take a look at our Messaging Best Practices. 

Monster+ is our new recruitment platform which we are building from the ground up. Our CV Search product is not yet available within our Monster+ experience but we are working hard to add this functionality in the coming months. Until then, you can continue to log into your legacy account to access your search product. As soon as we add our CV Search products to Monster+, we'll let you know.

Currently, you can choose to enter a Direct Debit or Credit Card. In the future, PayPal will also be a payment option.

When you promote you first job posting, we will ask you to set up your preferred payment method. You will be charged initially when your campaign balance due has reached 50£. From that point, you will be charged either on a 30-day billing cycle or when the account balance exceeds 500£.

The payment information that you enter will remain protected by Monster’s payment processor and utilized for your active and future job posting promotions.

You will be charged initially when your campaign has reached 50£. From that point, you will be charged either on a 30-day billing cycle or when the account balance exceeds 500£.

You can find your Billing Information in the user icon dropdown menu. On the Billing Information page you can confirm and edit your billing contact information, stored payment information, as well as your tax information and exemption status.

Click on the user icon at the top of the page and then select Invoices in the dropdown menu. You will see the last payment as well as your complete payment history. Here you will be able to review, download or print for your own records.

During the checkout process, after you enter your payment information, you will be asked if your company is tax exempt. If so, you will need to enter you Government-approved Tax Exemption ID, type, and upload a document of proof. If you don’t have your tax exemption information handy at checkout, you can skip the step and add this information later in the Billing Information page within your Account menu. Just click on Tax Exemption to expand the section and edit your information.

You can edit your Tax Information in the Billing Information page. Just click on Tax Exemption to expand the section and edit your information. Certify that your company is tax exempt and then upload the mandatory information: 

• Enter your government-approved Tax Exemption ID. 
• Choose a tax exemption type from the list provided. 
• Upload a digital document as proof of Tax Exemption. 

Don't forget to click on Save Changes to update your records. 

Monster has launched a new employer platform with new products and features. If you have signed up for a free Monster+ account, you can post ads for free and sponsor your jobs. Your old Monster account is still accessible if you want to manage your subscription plan, manage job postings, set up external ATS and search for candidates. Products purchased on your old account can only be accessed from that account.

At this time, you cannot change the email address associated to your account. We are working on building this functionality in the future. Stay tuned to this article for updates in the future.

Please contact the Monster customer experience team for more information.

You can reset your password on Monster+ by following these steps: 

• Click on the Forgot password link in the Log In page and you will be prompted to enter your email address and the Monster Password Reset instructions will be sent to you.  

If you do not see your email shortly you can try the following: 

• Check Spam or Junk Folder: It may have been accidently flagged as spam, so you may want to check your email spam folder. If so, add no-reply@ses.monster.com to your address book or safe list. 
• Try again: Enter your email address into the forgot password page again. Perhaps a typo or a different email address was used when originally setting up your account.   

To access your Company Profile, click on the user icon at the top of the page and then click Company Profile in the dropdown menu. You will be brought to a page where you can edit all of the elements of your company profile.

The information in this section is important as it can incorporate your employer brand messaging and help you position your company as an employer of choice. You can also feature your logo and a video to help candidates recognise your company culture, work environment and everything you have to offer.   

Your Company Profile will be automatically attached to the bottom of all of your job posting for your convenience. 

At this time, each user has their own individual account and company profiles cannot be shared across accounts. We recommend sharing the description and any logo and video assets with your team to implement on their own. 

When you are working in your Monster+ account there are a few settings and tools you’ll want to manage. When you sign into Monster, click on the menu on the top right to access everything associated with your account. 

You can update your contact information and payment options, access invoices and tax information, and create your company profile with a logo, a video and more. 

Read our Monster Account Administrative Tools article to learn about all settings. 

If you wish to delete only your Monster cookies, you can do so by clicking on Cookies Settings at the bottom of the home page under Helpful Resources. When you delete your Monster cookies, you will be automatically logged out of your account. 

If you are experiencing a technical problem with the Monster site functionality you may be experiencing a Browser issue. Even though, you can use all browsers on Monster site, some of them can give you a better experience.

Recommended browsers on the Monster site include:

• Chrome (download)
• Firefox (download)
• Safari (download)
• Microsoft Edge (download)

Internet Explorer is no longer supported. If this is your current browser, please download Microsoft Edge in its place.

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies.  

If you wish to delete only your Monster cookies, you can do so by clicking on Cookies Settings at the bottom of the home page under Helpful Resources.

Monster is committed to protecting the privacy of our users and strives to provide a safe user experience. Our Privacy Policy can be found in the Privacy Center, which is available to help you better understand how Monster collects and uses your information and the choices you have for protecting it. Our Privacy Policy is designed to inform you of our privacy practices using language that is as clear and concise as possible. 

You can also find the Privacy Center link at the bottom of the home page under Helpful Resources. 

Many of the common technical errors that occur on websites can be solved by clearing the Temporary Internet Files (Cache) and your browsing data (Cookies) within your browser. The following scenarios are often solved by clearing the cache and cookies, reopening the browser, and logging back in: 

• Can't view a page on the site. 
• Page does not load. 
• Page no longer exists. 
• Can't login. 
• Page cannot be displayed. 
• You receive an error message of any type. 

The following website (not powered or hosted by Monster) includes links to instructions for clearing/resetting/refreshing cache for various browsers. For additional help or information, please check your browser’s Help menu. http://www.refreshyourcache.com/en/home/